Choosing a Facility
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A Culture of Compassion,
An Inspiration in Care
Healthcare facilities play a crucial role in the continuum of care following an acute hospital stay. When it’s time to find the right nursing or rehabilitation care, Morgan Hill Healthcare Center is the ideal short-term “next step” for patients working to regain their strength and safely transition home.
Beyond the available medical services, Morgan Hill is designed as a welcoming community that caters to the emotional and social needs of residents. Residents feel comfortable and safe, with choices that promote their individualized care, functional recovery, and quality of life.
Morgan Hill also provides financial guidance, explains the admissions process, and helps patients prepare for both their stay and their return home.
Checklist for Choosing a Facility
Although a facility’s medical services are vital to the decision-making process, there are some other important aspects of a healthcare facility that should be kept in mind.
Listed below are some questions that you may find helpful:
- Do they offer admissions 24 hours a day, 7 days a week?
- Is the facility clean?
- Do the services and amenities meet the needs of your loved one?
- Is the staff attentive to residents’ needs? Are they courteous?
- Are there activity programs interesting? Do they encourage community involvement?
- Is the food appetizing? Are residents offered a choice of meals?
- Is the dining atmosphere pleasant?
- Are the building(s) and grounds well-maintained?
- Is family involvement encouraged and supported?
- May family members may visit at any time?
- Are the residents’ rooms comfortable and well-lit?
- Is the environment “home-like”?
- Do residents have access to a phone and/or phone hook-up?
- Is there a focus on dignity and quality of life?
- Is the residents’ privacy protected?
- Are the rates competitive?
- Does the facility offer pre-admission and financial counseling?
- Does the facility have Therapy 7 days per week?
- What is the 5-star rating for Quality?